Camping and Cabin Reservation Policies and Rules
Camping is allowed only within the designated space provided. Do not go beyond the boundaries of your site.
The campsite must be occupied during the first night of your stay and must be attended during each 24 hour period. A sleeping unit must occupy the site. Shady Acres is not responsible for any loss or damage to personal property.
Be courteous to your fellow visitor. No fighting or boisterous behavior. Keep noise at a reasonable level. When operating an audio device, such as a radio or musical instrument, make sure not to disturb other visitors.
Quiet Hours are 10:00 p.m. to 6:00 a.m. No generators after 10:00 p.m.
Pets are allowed and must always be restrained, or on a leash unless in dog park. No more than two pets per campsite.
CHECK-IN, CHECK-OUT TIMES
CHECK-OUT TIME IS 12:00 P.M.
CHECK-IN TIME IS 3:00 P.M
If requesting an early check in or late check out please contact the office for availability.
Throw all garbage and litter in containers provided for this purpose or take it with you. Wash food and personal items away from drinking water supplies. Use water faucets for drawing water only. Use the toilets properly. Do not throw garbage, litter, or other foreign substances in toilets or plumbing fixtures. Please leave your campsite in a clean and orderly manner. We ask that you do not move tables from other camp units. No posting or solicitation of information.
Additional vehicles will be charged an additional fee.
Parking is allowed only on paved surfaces and other designated parking areas.
Do not block campground roadways. All trailers must either be parked in the site or in a designated parking area.
Make sure to obey all posted signs regarding parking.
The speed limit within the campground is 10 m.p.h.
Obey restrictions on fires. Fires may be limited or prohibited at certain times. Within the campground, build fires only in designated fire rings, stoves, grills, or fireplaces provided for that purpose.
YOU ARE RESPONSIBLE FOR KEEPING FIRES UNDER CONTROL.
Be sure your fire is completely extinguished before leaving. Use water and a shovel. Do not bury hot coals.
The use of fireworks or other explosives is prohibited within the campground. Firing a gun within the campground is not allowed.
LOST AND FOUND POLICY
All items found at our facilities will be collected and turned in to the office. Staff will log in all the information available about the item and occupant of the site where the item was found (include site number if applicable), and date. If an item is of value, we will make an effort to locate any information on the guest who may have lost it. All items will be kept until the end of the season before the item’s disposition is decided.
If you are reporting a lost item to one of our staff please provide your name, contact information, a description of the item lost and most likely location it went missing. Please contact our office at 435.564.8290 to find out if your lost item was found. We will make every effort to try to locate your lost item.
RESERVATION CANCELLATIONS & CHANGES
Customers may cancel their reservation prior to arrival through the office. A $10 service fee will be withheld from any refund for a cancellation. Depending on when you cancel in relation to your arrival day, it may be considered a late cancellation (see below).
There is no change fee if the customer wants to switch sites that are the same price with the same reservation dates in the same facility.
Campsites / Cabins: A customer who cancels a reservation the day before or on the day of arrival will pay a $10.00 service fee AND forfeit the first night's use fee (not to exceed the total paid for the original reservation). Cancellations for a one-night reservation will forfeit the entire amount paid and will not be subject to an additional service fee. Once a reservation date has begun, customers will need to contact on-site personnel to assist with changes or cancellations.
If a guest does not arrive at the campground or group facility by check-out time the day after arrival and does not cancel the reservation by the times listed under “Late Cancellations”, no-shows are assessed $20.00 service fee and forfeit the first night’s fee for a campsite not exceeding the original reservation.
If a customer departs prior to the scheduled check-out date, they may be eligible for a partial refund.
Please notify staff at the facility if you depart early to allow others to use the site.
Customers may notify the office to request a refund of remaining unused nights. If a customer requests a refund for an early departure after the facility check-out time has passed, the customer will not be refunded for that night and is eligible for a refund on any additional nights that will not be used.
Customers may call to request a refund within 7 days of the end date of their reservation.
Applicable fees, such as reservation fees, service/cancellation fees, and change fees, are non-refundable.
Refunds for debit or credit card payments made will be issued as a credit to the original bank or credit card used to pay. In the event that a customer has cancelled this card, they will need to contact their card company to have the funds released. We cannot issue refunds to any card other than the one used to pay.
We will mail a check for refunds of cash, check, or money order payments to the address associated with the reservation. A refund will be processed within 30 days of receipt and approval. Please Note! Refund requests made during or after departure can only be processed when approved by the facility management staff.
In the event of an emergency closure, the facility manager will refund all fees and will attempt to notify you using the contact information within your reservation.
We apricate your feedback. Please let us know how your stay was by contacting the office or leave us a review on Google. We greatly appreciate you choosing to stay with us and hope to see you again.
PLEASE BE ADVISED
Shady Acres reserves the right to have any guest removed from the facilities for breaking the rules, causing a problem for other visitors or not paying the posted fees. If you have any suggestions, please call or write:
Shady Acres Campground
PO Box 598, Green River, UT 84525
CHANGES TO POLICIES AND PROCEDURES
Shady Acres reserves the right, when necessary, to modify reservation policies. These policies were last updated February 2022.